Excellence in Service
At K.M.Smith, our diverse team of men and women consistently strive to provide excellent customer service across every aspect of our business. Professionalism, respect and attention to detail are the standards that guide us in all areas of our funeral service.
Working for K.M.Smith
If you think you’d enjoy being a member of our staff, we’d like to hear from you. No matter what your background, the following is what we consider to be important qualities and attributes:
- Be able to calmly deal with emotional situations
- Have organisational and time management skills
- Use technology in your daily life
- Possess a flexible and proactive approach to work
- Value working in outstanding facilities with supportive staff
- Take pride in everything you do
- Have the fitness level required to carry out the physical demands of funeral industry positions
- Excellent personal hygiene and presentation
- Enjoy customer service
How to apply for a position at K.M.Smith
We ask that applicants provide a covering letter explaining why they are interested in the position and a brief Resumé, including two referees relating to their work history.
Apply below
Current Available Positions Within K.M.Smith:-
Mortician
The successful applicant must be able to work autonomously, but also within a team environment, be conscientious and have a high attention to detail.
Applicants must also display the following:
- Demonstrate strong organisational and interpersonal skills
- Possess a caring and understanding nature
- Be motivated with a strong desire to provide outstanding service
- Display a warm and approachable manner
- Show an ability to exercise initiative
- Have an outstanding work ethic and current experience
- Hold a current Queensland Drivers licence
Please email applications to: laurel@kmsmith.com.au
Receptionist
The applicant must have:
- Reception experience preferred
- High standards of professional grooming, presentation and organisation
- Ability to maintain confidentiality and discretion
- Enjoys providing excellent customer service
- High attention to detail in written and verbal communication
- Happy to be busy and use initiative
- Microsoft Office skills (Teams, Sharepoint, Excel, Word, PowerPoint)
- Familiarity with operating audio visual files is an advantage
- Funeral experience welcomed but not a necessity
- Ability to be adaptable and work with a team located throughout Brisbane
The position involves:-
- Welcoming all visitors to our head office in a warm and professional manner
- Responding to all inbound calls, email and website enquiries in a sensitive, prompt and consistent manner
- Maintaining all public areas including meeting and function rooms
- Looking after incoming and outgoing deliveries from our Operations Centre
- Completing daily administration and record keeping requirements
Please email applications to: laurel@kmsmith.com.au
Florist
The applicant must have:
- An excellent work ethic
- Senior Floristry Experience, in particular funeral work
- Current drivers’ licence
- Outstanding commitment to customer service
- Attention to detail, accuracy and time management skills
The position involves:
- Accepting and managing orders via email from funeral arrangers
- Communicating in a sensitive manner with clients regarding price and type of floral arrangement, if required
- Responsible for all stock control and ordering
- Design and create funeral floral arrangements
- Design costing structure (Excel)
- Executing the company motto ‘For you…We think of everything”
Please email applications to: laurel@kmsmith.com.au
Funeral Assistant
K.M.Smith Funeral Directors is seeking a capable Funeral Assistant to join our company.
The applicant must have:
- A good driving record
- An excellent work ethic
- Be physically fit
- Appear well presented
- Be Team orientated
- Have an outstanding commitment to customer service
The position involves:
- Preparing and driving funeral vehicles
- General maintenance
- Assisting at services
- Assisting with coffin lifting
- Transferring of deceased persons
- Being part of an after hours roster
This is a career opportunity for a person who compliments our culture of quality and care.
Please email applications to: laurel@kmsmith.com.au.
Funeral Assistants
K.M.Smith Funeral Directors is seeking capable Funeral Assistants to join our company.
Applicants must have:
- A good driving record
- An excellent work ethic
- Be physically fit
- Appear well presented
- Be Team orientated
- Have an outstanding commitment to customer service
The position involves:
- Preparing and driving funeral vehicles
- General maintenance
- Assisting at services
- Assisting with coffin lifting
- Transferring of deceased persons
- Being part of an after hours roster
This is a career opportunity for a person who compliments our culture of quality and care.
Please email applications to: laurel@kmsmith.com.au.
ARRANGER/CONDUCTOR
K.M.Smith Funeral Directors is seeking an experienced Arranger / Conductor to work on a full time basis.
The applicant must have:
- An excellent work ethic
- Confident and considerate communication skills
- Attention to detail, accuracy and time management skills
- Outstanding commitment to customer service
- High standards of personal grooming and presentation
- Physical fitness
- A good driving record
The position involves:
- Proficiency in organising and conducting funerals, detailed to the families’ requirements
- Demonstrating personal understanding and empathy towards clients through their time of loss
- A sound knowledge of all available options that a family may have in relation to the funeral details, in keeping with company policies
- Executing the Company motto ‘For you…We think of everything”
- Office procedures, including filing, information processing and administration functions
- Representing K.M.Smith in the community
This is a career opportunity with on the job training for a person who is aligned with our company’s quality culture.
Please email applications to: laurel@kmsmith.com.au.
FUNERAL CONDUCTOR
K.M.Smith Funeral Directors is seeking an experienced Funeral Conductor to work on a full time basis.
The applicant must have:
- An excellent work ethic
- Confident and considerate communication skills
- Attention to detail, accuracy and time management skills
- Outstanding commitment to customer service
- High standards of personal grooming and presentation
- Physical fitness
- A good driving record
The position involves:
- Proficiency in conducting funerals, detailed to the families’ requirements
- Demonstrating personal understanding and empathy towards clients through their time of loss
- Executing the Company motto ‘For you…We think of everything”
- Operational procedures, administration functions and maintenance of vehicles and equipment
This is a career opportunity with on the job training for a person who is aligned with our company’s quality culture.
Please email applications to: laurel@kmsmith.com.au.
Graphic Design & Print Personnel
Established in 1883 by Kate Mary Smith, our company, K.M.Smith Funeral Directors, remains a 100% Australian family owned firm, offering families outstanding care.
This unique full time position, located on the North side of Brisbane, is suited to someone who has the creative and technical skills required to design and deliver print and audio visual materials in a professional and time conscious manner.
Main Tasks & Responsibilities
- Production of print stationery, visual and audio tributes
- Maintenance of our digital tribute centre
- Stock control and equipment maintenance
- Records and filing system upkeep
Skills & Experience Required
- Experience using Adobe CC: Acrobat, InDesign & PhotoShop
- Ability to set up print-ready files for our in-house printer
- Experience with Movie Studio Platinum, an advantage but not essential
- Attention to detail, quality control and accuracy
- Communication, time management and organisational skills
Please send your CV and cover letter to Laurel Shanley laurel@kmsmith.com.au
ARRANGER/CONDUCTOR
K.M.Smith Funeral Directors is seeking an experienced Arranger / Conductor to work on a full time basis.
The applicant must have:
- An excellent work ethic
- Confident and considerate communication skills
- Attention to detail, accuracy and time management skills
- Outstanding commitment to customer service
- High standards of personal grooming and presentation
- Physical fitness
- A good driving record
The position involves:
- Proficiency in organising and conducting funerals, detailed to the families’ requirements
- Demonstrating personal understanding and empathy towards clients through their time of loss
- A sound knowledge of all available options that a family may have in relation to the funeral details, in keeping with company policies
- Executing the Company motto ‘For you…We think of everything”
- Office procedures, including filing, information processing and administration functions
- Representing K.M.Smith in the community
This is a career opportunity with on the job training for a person who is aligned with our company’s quality culture.
ACCOUNTS OFFICER / CLERK
Opportunity for an experienced Accounts Officer to join our Bowen Hills head office team. Working directly with the CEO and the CFO, you will be responsible for the day to day and some monthly processes of the accounting functions within the business.
Key Responsibilities:
- Data entry
- Weekly payroll administration
- Accounts payable and accounts receivable
- Monthly accounts reconciliations
- New supplier setup
- Banking, bank reconciliation and petty cash
- Reconciliation of supplier statements
- Liaising with creditors, debtors, employees, and management
- Maintain records and files electronically
- Perform all tasks within the policies and procedures of the WHS system
- Other responsibilities as authorised by the CEO.
Essential:
- Confidentiality
- Accuracy
- Excellent interpersonal, oral, and written skills, including compassion and sensitivity due to the nature of the industry
- Comprehensive knowledge of MYOB accounting processes
- Knowledge of, and experience using computer applications, in particular MS Office (Excel) and MYOB account right
- A resilient and driven attitude
- Ability to use initiative, multitask and prioritise
- Good organisational skills, work ethic and personal initiative
- Knowledge of administrative and financial procedures and protocols
- Follow instructions, direction, and procedures for safe work practices
- 2 years plus experience in a similar accounting role
- 2 years plus experience using MYOB.
Please email applications to: laurel@kmsmith.com.au.
