Excellence in Service
At K.M.Smith, our diverse team of men and women consistently strive to provide excellent customer service across every aspect of our business. Professionalism, respect and attention to detail are the standards that guide us in all areas of our funeral service.
Working for K.M.Smith
If you think you’d enjoy being a member of our staff, we’d like to hear from you. No matter what your background, the following is what we consider to be important qualities and attributes:
- Be able to calmly deal with emotional situations
- Have organisational and time management skills
- Use technology in your daily life
- Possess a flexible and proactive approach to work
- Value working in outstanding facilities with supportive staff
- Take pride in everything you do
- Have the fitness level required to carry out the physical demands of funeral industry positions
- Excellent personal hygiene and presentation
- Enjoy customer service
How to apply for a position at K.M.Smith
We ask that applicants provide a covering letter explaining why they are interested in the position and a brief Resumé, including two referees relating to their work history.
Apply below
Current Available Positions Within K.M.Smith:-
Mortician
We are looking for an experienced mortician to join our well established funeral home. The position is for our established location in Brisbane. This is a full time position with rostered weekend and after hours work as required.
The successful applicant must be able to work autonomously, but also within a team environment, be conscientious and have a high attention to detail.
Applicants must also display the following:
- Demonstrate strong organisational and interpersonal skills
- Possess a caring and understanding nature
- Be motivated with a strong desire to provide outstanding service
- Display a warm and approachable manner
- Show an ability to exercise initiative
- Have an outstanding work ethic
- Hold a current Queensland Drivers licence
Please email applications to: laurel@kmsmith.com.au
Receptionist
- Welcome all visitors in a professional manner
- Provide high level of customer services to clients and guests to ensure the smooth running of reception and office operations
- Manage phone system and first point of contact for inbound phone calls
- Handle internal and external phone, email and digital inquiries
- Assist the Workplace team with processing requests and providing backup support for other roles within the team as required e.g. stocking areas with stationery and amenities; assisting with filing and general administration.
- Be proactive in ensuring a clean, tidy and well-presented work environment (reception, chapel and guest meeting rooms) for all clients and staff;
Key Requirements:
- Corporate services/reception experience
- Experience coordinating people and building requirements
- Professional presentation
- Ability to maintain a high level of confidentiality
- Driven to provide superior customer service
- High attention to detail
- Good communication both written and verbal
- Team Player
- Happy to be busy and use initiative
- Intermediate Microsoft Office skills (Teams, Sharepoint, Excel, Word, PowerPoint)
- Familiarity with operating audio visual files for funeral services is an advantage
- Availability to work Monday – Friday
Please email applications to: laurel@kmsmith.com.au
Funeral Assistants
K.M.Smith Funeral Directors is seeking capable Funeral Assistants to join our company.
Applicants must have:
- A good driving record
- An excellent work ethic
- Be physically fit
- Appear well presented
- Be Team orientated
- Have an outstanding commitment to customer service
The position involves:
- Preparing and driving funeral vehicles
- General maintenance
- Assisting at services
- Assisting with coffin lifting
- Transferring of deceased persons
- Being part of an after hours roster
This is a career opportunity for a person who compliments our culture of quality and care.
Please email applications to: laurel@kmsmith.com.au.
ARRANGER/CONDUCTOR
K.M.Smith Funeral Directors is seeking an experienced Arranger / Conductor to work on a full time basis.
The applicant must have:
- An excellent work ethic
- Confident and considerate communication skills
- Attention to detail, accuracy and time management skills
- Outstanding commitment to customer service
- High standards of personal grooming and presentation
- Physical fitness
- A good driving record
The position involves:
- Proficiency in organising and conducting funerals, detailed to the families’ requirements
- Demonstrating personal understanding and empathy towards clients through their time of loss
- A sound knowledge of all available options that a family may have in relation to the funeral details, in keeping with company policies
- Executing the Company motto ‘For you…We think of everything”
- Office procedures, including filing, information processing and administration functions
- Representing K.M.Smith in the community
This is a career opportunity with on the job training for a person who is aligned with our company’s quality culture.
Please email applications to: laurel@kmsmith.com.au.
FUNERAL CONDUCTOR
K.M.Smith Funeral Directors is seeking an experienced Funeral Conductor to work on a full time basis.
The applicant must have:
- An excellent work ethic
- Confident and considerate communication skills
- Attention to detail, accuracy and time management skills
- Outstanding commitment to customer service
- High standards of personal grooming and presentation
- Physical fitness
- A good driving record
The position involves:
- Proficiency in conducting funerals, detailed to the families’ requirements
- Demonstrating personal understanding and empathy towards clients through their time of loss
- Executing the Company motto ‘For you…We think of everything”
- Operational procedures, administration functions and maintenance of vehicles and equipment
This is a career opportunity with on the job training for a person who is aligned with our company’s quality culture.
Please email applications to: laurel@kmsmith.com.au.
Graphic Design & Print Personnel
Established in 1883 by Kate Mary Smith, our company, K.M.Smith Funeral Directors, remains a 100% Australian family owned firm, offering families outstanding care.
This unique full time position, located on the North side of Brisbane, is suited to someone who has the creative and technical skills required to design and deliver print and audio visual materials in a professional and time conscious manner.
Main Tasks & Responsibilities
- Production of print stationery, visual and audio tributes
- Maintenance of our digital tribute centre
- Stock control and equipment maintenance
- Records and filing system upkeep
Skills & Experience Required
- Experience using Adobe CC: Acrobat, InDesign & PhotoShop
- Ability to set up print-ready files for our in-house printer
- Experience with Movie Studio Platinum, an advantage but not essential
- Attention to detail, quality control and accuracy
- Communication, time management and organisational skills
Please send your CV and cover letter to Laurel Shanley laurel@kmsmith.com.au
ARRANGER/CONDUCTOR
K.M.Smith Funeral Directors is seeking an experienced Arranger / Conductor to work on a full time basis.
The applicant must have:
- An excellent work ethic
- Confident and considerate communication skills
- Attention to detail, accuracy and time management skills
- Outstanding commitment to customer service
- High standards of personal grooming and presentation
- Physical fitness
- A good driving record
The position involves:
- Proficiency in organising and conducting funerals, detailed to the families’ requirements
- Demonstrating personal understanding and empathy towards clients through their time of loss
- A sound knowledge of all available options that a family may have in relation to the funeral details, in keeping with company policies
- Executing the Company motto ‘For you…We think of everything”
- Office procedures, including filing, information processing and administration functions
- Representing K.M.Smith in the community
This is a career opportunity with on the job training for a person who is aligned with our company’s quality culture.
ACCOUNTS OFFICER / CLERK
About the role
Opportunity for an experienced Accounts Officer to join our Bowen Hills head office team. Working directly with the CEO and the CFO, you will be responsible for the day to day and some monthly processes of the accounting functions within the business.
Key Responsibilities:
- Data entry
- Weekly payroll administration
- Accounts payable and accounts receivable
- Monthly accounts reconciliations
- New supplier setup
- Banking, bank reconciliation and petty cash
- Reconciliation of supplier statements
- Liaising with creditors, debtors, employees, and management
- Maintain records and files electronically
- Perform all tasks within the policies and procedures of the WHS system
- Other responsibilities as authorised by the CEO.
Essential:
- Confidentiality
- Accuracy
- Excellent interpersonal, oral, and written skills, including compassion and sensitivity due to the nature of the industry
- Comprehensive knowledge of MYOB accounting processes
- Knowledge of, and experience using computer applications, in particular MS Office (Excel) and MYOB account right
- A resilient and driven attitude
- Ability to use initiative, multitask and prioritise
- Good organisational skills, work ethic and personal initiative
- Knowledge of administrative and financial procedures and protocols
- Follow instructions, direction, and procedures for safe work practices
- 2 years plus experience in a similar accounting role
- 2 years plus experience using MYOB.
Please email applications to: laurel@kmsmith.com.au.
