“As KM Smith are the preferred funeral directors for the Brisbane Italian community I expected a high standard and it was delivered. There was an excellent standard of service from my first phone call, through to the burial and right up to the end when I requested a follow up on a query on one item on the invoice. The stand-out person was the woman (apologies I don’t remember her name) who greeted us at the Bowen Hills office for the viewing. She was comforting, considerate and gentle. Thanks again.”
August 2020
“It was the first time that my family had ever dealt with a funeral director here in Australia and I would like to say that KM Smith exceeded our expectations in every aspect of my Mum’s funeral service.  The gentleman who looked after us was fantastic and is an asset to your organisation.  His respect, understanding, knowledge and responsiveness was exactly what was required at the time and he was available as much or as little as required by us.  He worked professionally with his team and as such we achieved a service that was everything that my Mum would have wished for.  KM Smith’s suppliers and team members were outstanding and their attention to detail was second to none.  Thank you for a beautiful service KM Smith.”
-August 2020
“The staff at KM Smith, Bowen Hills were amazing.  In particular, the gentleman who we first made contact with and who then guided the family through the process of arranging a funeral for my Dad, Harvey Taylor.  He was warm and friendly and his advice practical and down to earth.  He made the whole process much easier for us.  His attention to detail was excellent and so was his follow up.  Throughout our dealings with KM Smith we felt supported and nurtured. On the day of Dad’s service Janet was there to guide us through and everything went well.  Our family were in love with Archie, the beautiful therapy dog who happily greeted us and relaxed us straight away. We definitely felt the warmth and caring of dealing with a family business.  I will highly recommend KM Smith to friends and family facing the difficult situation of choosing a Funeral Director for their loved one.”
– July 2020

“The service and care supplied by KMS was exceptional. The Funeral Director at Graceville went above and beyond our expectations. She was extraordinary. The reps at Bowen Hills could not have been more accommodating.

Thoroughly satisfied on ALL levels.”

– June 2020
“We googled and looked at a number of sites. We wanted a local business that was known to be reliable and KM Smith also happened to have a dedication to the importance of International Women’s Day at the time. We liked the message behind this dedication and this is what drew us to make the decision to engage KM Smith”
– March 2020